WELCOME TO TICKETSTRIPE’S ORGANIZER HELP CENTER
If you cannot find an answer to your question, please, click here to contact us and we will be happy to assist you.
If you are an event attendee and have questions regarding your ticket purchase, try our Attendee Frequently Asked Questions section.
Creating Events
- Quick Start Guide for Nonprofit Events
- Quick Start Guide for Event Creators
- How to get Nonprofit pricing
- Accept donations
- Pass fees to the buyer
- Create General tickets
- Create Ticket Bundles/Packages
- Claim-Your-Ticket options
- Create Pay-What-You-Wish tickets
- Coupons and discount codes
- Hidden and comped tickets
- Personalize my event link
- Create and manage recurring events
- What does it cost to create an event
- Postpone or reschedule an event
- Allow multiple people to sell tickets
- Add multiple promoters to an event
- Multiple day events
- User roles and access
- Email notification settings
Payments
- Stripe vs PayPal: Which is best for me
- Stripe processing fees
- PayPal processing fees
- How to sell tickets with Stripe
- FAQ when creating a Stripe account
- Enable Klarna with Stripe
- How to sell tickets with PayPal
- Switch payment processors
- Set up event payout details
- Pending deposits
- Do I need a payment processor
- What are the total costs of selling tickets for a nonprofit event
- How is Ticketstripe different from PayPal or Stripe
- Fair market value for donations
Managing Attendees
- Enable multiple names per order
- Ticketstripe App: How to check-in attendees
- Ticketstripe App: How to sell tickets at the door
- Attendee list
- Email attendees
- Collect custom information from attendees
- Enter manual orders
- Edit tickets after purchase
- What is Ticket Wallet
- How to share and claim tickets
- How to transfer tickets
- How to change a ticket type
- Refund tickets
- Void tickets
- Reclaim tickets